Get in touch

Existing members

The member area is being rebuilt.

The courses and member area are offline while we move them onto new software. If you've bought a course or coaching from REI Network, nothing you paid for has gone anywhere — it just isn't somewhere you can log into yet.

Where things stand:

  • Your records are intact

    Accounts, purchase history and course progress were all preserved. Nothing was lost.

  • What you bought is still yours

    Most purchases were lifetime access. That hasn't changed and you will not be asked to buy anything twice.

  • There's no login yet

    We'd rather say that plainly than point you at a login that doesn't work. When there's one, we'll tell you.

Email us and we'll sort you out individually

Use the address you bought with if you can — it makes finding your account much faster. Tell us what you purchased and we'll confirm what's on your account, get you anything you need in the meantime, and let you know the moment the new one is live.

Email support@reinetwork.com

Questions we're getting

Do I need to buy anything again?
No. If you purchased it, you keep it. Nothing here asks you to pay twice.
Are my purchase records safe?
Yes. Accounts, purchase history and course progress all carried over from the old system intact. Nothing was lost.
Am I being charged in the meantime?
No. There are no active recurring charges — we checked the billing records. If you do spot something from us on a statement, send us the date and amount and we'll look into it and refund anything that shouldn't be there.
When will it be live?
We'd rather not give you a date we can't stand behind. It's being rebuilt properly on new software rather than patched back together. Email us and we'll contact you directly as soon as there's something to log into.
Can I still get to the coaching calls?
Yes — the calls and the group run separately from the website and are unaffected. If you have lost track of where they are, email us and we will point you back.
I need something from a course right now.
Ask us. If there's a specific module, script or download you need while the rebuild is underway, we can usually get it to you directly.